FretFocus Privacy Policy

Effective Date: 01/01/2025

FretFocus, a service of Fitzpatrick Academy of Music, values your privacy. This Privacy Policy explains how we collect, use, and protect your personal data. By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect the following information when you use our platform:

  • Personal Data: The only personal data we store is your login details, which includes your email address and password.
  • Cookies: We use cookies to facilitate your login experience. Specifically, we use a JSON Web Token (JWT) cookie to keep you logged in during your session.

2. How We Use Your Information

We use your personal information to:

  • Authenticate your login to the platform.
  • Provide access to your learning materials and account settings.

3. Data Protection and Storage

We take reasonable steps to protect your data and keep it secure. However, no data transmission over the internet can be guaranteed to be 100% secure. We store your personal data only as long as necessary to provide our services to you.

4. Sharing of Information

We do not share your personal data with third parties, except in the following cases:

  • If required by law or regulatory authorities.
  • If you request to use third-party payment processing services (e.g., Stripe), which will handle payment data directly.

5. Cookies

We use cookies to store a JWT token for your login session. These cookies are essential for you to stay logged into your account during your visit to our site.

6. Your Rights

In accordance with the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

  • The right to access your personal data.
  • The right to correct any inaccurate or incomplete data.
  • The right to request the deletion of your data.
  • The right to restrict or object to the processing of your data.
  • The right to data portability, allowing you to transfer your data to another service provider.

If you wish to exercise any of these rights, please contact us at [Insert Contact Email].

7. Governing Law

This Privacy Policy is governed by the laws of the United Kingdom. Any disputes arising from this policy will be resolved under UK law. Additionally, our platform complies with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018, ensuring that we handle your personal data with care and in accordance with legal requirements.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. Please review this Privacy Policy periodically for any updates.